So we can list and verify you
Without these, we can't put up a listing a family would trust.
- ✓Registered business name and the area you're in (town / district / state).
- ✓One contact channel families can reach — WhatsApp, phone, or email. WhatsApp is what most families actually use.
- ✓The kinds of care you provide — nursing, dementia, palliative, day care, respite, or home care.
- ✓A copy of your JKM (or MOH) registration certificate. We add a Verified ✓ badge showing the validity date — the strongest single trust signal on your listing, and free.
A listing families actually act on
This is the difference between a name in a list and an enquiry in your inbox.
- ✓Fee range and what's included. Even a band — "from RM X,XXX a month" — lifts enquiries sharply; families filter hard on budget, and a blank price is usually skipped. Note what's extra, too (nappies, physio, transport).
- ✓Current availability. Beds open now, a waitlist, or "usually has space" — anything beats silence.
- ✓Care levels you can support — independent, assisted, full nursing, memory care — so we only send families you can actually take.
- ✓Languages your staff speak — Malay, English, Mandarin, Cantonese, Tamil, dialects. Families search for this specifically.
- ✓Three to five photos — rooms, common areas, the building. Your own phone photos beat any stock image; families want to see the real place.
What makes a family choose you
These are widely practised in Malaysian care centres but rarely written down — and they're exactly what families search for.
- +Your story. How long you've run, who's behind it, your philosophy — anything that sets you apart.
- +Staffing. Carer-to-resident ratio, whether a nurse or doctor is on-site or on-call, night cover.
- +The questions families always ask you. Send them as-is — we turn them into an FAQ on your listing (which also helps you show up in search).
- +Cultural and dietary fit. Halal kitchen, surau or prayer space, vegetarian or Indian meals, Mandarin- or Cantonese-speaking carers. Quietly common, rarely marketed — and a deciding factor for many families.
- +Clinical capability. NG / PEG feeding, tracheostomy, stoma, post-stroke rehab, wound care, dementia behaviour management. Tell us what you can't take, too — it stops us sending mismatches.
- +Cross-border readiness for Singapore families. A real and growing slice of our traffic is Singaporean families looking across the causeway. If you're set up for it, say so: comfort taking SG residents, coordinating with SG hospitals on discharge, MM2H / visa familiarity, proximity to the Second Link or Tuas, and whether you can help arrange transport. Few centres spell this out — the ones that do stand out.
Don't wait until you have everything — send the bare minimum and we'll get you listed, then add the rest over time. WhatsApp a voice note, email a brochure, or paste it into a message; we draft the listing and show it to you before it goes live.
Send us your details
Whatever you have to hand is a fine place to start.